terms & conditions

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools, which are added to the current store, shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

• TERMS AND CONDITIONS

These are the General Terms and Conditions (“GTC”) of No Where Man, part of Quoc Thang located at Crijnssenstraat 33, 1058 XT, Amsterdam, The Netherlands, E-mail: info@nowhere-man.nl. Registered with the Chamber of Commerce of Amsterdam under nr. 34328968 with vat number: NL185351919B01. These GTC shall apply to all purchases and sales agreements entered into by No Where Man and its customers through the nowhere-man.nl website (“No Where Man or NWM”). By checking the ‘Accept’ box you agree to their contents and their applicability to the agreement you enter into with No Where Man. No account can be created without agreeing with these terms and conditions. Without an account, no products can be purchased.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

• PURCHASES

2.1 The purchasing process

You can place an order on the website by clicking on all desired items on the website, which will place them in your Shopping Cart. You may then inspect your Shopping Cart and make any changes necessary. Colours of the original product can be slightly different then the colours on the screen. Only one discount code or voucher per order is allowed. Once you find the Shopping Cart corresponding with your wishes, you may click on the ‘Proceed to check out’ button’, which will generate an electronic order form listing the desired items. Upon completion of the order form, including details of payment you will be transferred to a secure environment to finalize the financial transaction. This will complete your order.

2.2 The sale and purchase agreement

Upon processing your order, NWM will in principle send you an e-mail receipt. The sale and purchase agreement shall be completed from the moment said e-mail is sent. This said agreement would therefore be deemed as agreed in The Netherlands. 

2.3 Refusing a transaction

NWM reserves the right however, to refuse to process a transaction for any reason and/or to refuse service to anyone at any time in its sole discretion.

2.4 Delivery

NWM delivers to customers world wide who have an valid address.

 

• PRICES AND INFORMATION ON THE WEBSITE

3.1 Listed prices

The prices listed on the website are in Euro’s and include 21%VAT, but do not include shipping costs. The total price listed on the order list and on the electronic order form does include shipping costs. Prices are subject to change at any time. Products are sold on a delivery unpaid basis. The recipient may also have to pay import duty or a formal customs entry fee prior to/or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.

3.2 Price changes after concluded sale and purchase agreement

Changes in prices do not affect the sum payable in a concluded sale and purchase agreement as confirmed by No Where Man by e-mail.

3.3 Information regarding prices, specifications, etc.

Although all information regarding prices, specifications, etc. is placed on the website with the utmost care, No Where Man does not guarantee its accuracy.

3.4 No obligation to deliver in case of incorrect information

NWM shall not be bound to deliver any orders that were placed on the basis of incorrect information on the website.

3.5 Information on external websites

Certain links on the website may give access to sites and sources of information that are exploited and maintained by third parties. No Where Man does not control these sites and does not accept any liabilities regarding their contents.

 

• PAYMENT

Payment can be made by means of such credit cards or alternative methods as are indicated on the electronic order form. By making use of a certain credit card (number) you confirm that the credit card that is being used is yours. The amount payable will be debited from your account when your order is accepted by NWM. All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to NWM, we shall postpone delivery and contact you. In that case NWM shall not be liable for any delay or non-delivery. Credit card details will be processed by means of an SSL (secured socket layer) connection. NWM shall not be liable for any misuse of this data by third parties.

 

• DELIVERY

5.1 Delivery period

No Where Man shall do her utmost to deliver all purchases within the period indicated on the website, however is dependent on suppliers in this respect. As a result, all times indicated on the website are indicative and NWM shall not be liable in any way if delivery takes place at a later date. 

5.2 Delivery costs

For handling and shipping, please click on the following link

http://www.nowhere-man.nl/pages/shipping-costs

 

5.3 Delivery of your purchase

All goods bought at nowhere-man.nl will be dispatched within 7 working days and will be delivered by DPD or PostNL. After your order has been shipped you will receive a tracking number by e-mail. If the order hasn't been received within 30 days, the costumer can cancel the order, unless other delivery terms are agreed.

5.4 Insurance of your shipment

All items are insured by NWM until such time that they have been delivered at your address. Any complaints regarding the state in which goods have been must be made to NWM no later than two working days upon receipt of the goods by e-mail at the address/number listed in part. 1. In case your shipment is not delivered within 30 working days, NWM will have the courier conduct an investigation of the status of your shipment. Only after the outcome of this investigation, NWM may refund the value of your order. Such refund will be made if NWM or the courier is to blame for not receiving your order.

 

• RETURNS

6.1 Cancellations, returns and exchanges

Cancelling an order for free is only possible before the order has left our warehouse. If you cancel an order after it has left our warehouse, the shipping costs will be charged to you. Please check the product carefully upon receipt before taking off all original tags and labels and decide within 7 working days whether you accept the product or send it back to NWM. After removing the tags and/or after using the product, the product cannot be returned or repaired, nor entirely or partially refunded. All goods bought at nowhere-man.nl can be returned or exchanged after requesting a return number on the website. You can do this by sending an email with the order number to return@nowhere-man.nl. You will receive a return number by email, which you have to include as a print in the return package. This has to be done within 7 working days upon delivery. All goods bought at the web shop can only be returned to the address below.

Returned goods must be shipped within 7 working days after receiving the return number to:   

No Where Man

Attn. Quoc Thang

Crijnssenstraat 33

1058 XT Amsterdam

The Netherlands

The goods are your responsibility until they reach our warehouse. Please use a track-able mailing method and save your receipt from the post office.

All accurately returned products will be credited as a refund to the original purchaser’s credit card account, or bank account excluding the shipping costs to the shipping address.  In order to receive a refund the product you return must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. New and unused means that there are no (make-up) marks on the item or any wear on the tags. Unused also means: no perfume scent or smell of smoke on any item. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. If you have received a No Where Man article as a gift, you are allowed to exchange it within 7 working days. The new article must have the same price, or may be priced higher, provided you pay the difference. Furthermore you pay the added shipping costs plus customs levies/taxes and import or export duties.

6.2 Costs to return/ exchange

In case you wish to return or exchange the exchange product, the shipping costs will have to be paid by yourself. The same applies for all returns or exchanges of products that were received outside of the Netherlands.

6.3 Reservation of a product at exchange

In case you want to exchange your order, the new product(s) will not be reserved for you immediately. This will happen at the moment we have received the returned product(s) in the condition in, which it was/they were delivered to you. After the receipt of the product(s) in their original condition, NWM will send you an e-mail confirming and approving your return shipment. From this moment onwards NWM will reserve the desired product(s) for you. It may be possible that the desired product is out of stock at that time.

6.4 Refund period

After the receipt of the goods by NMW the money will be transferred to your bank, or credit card account within a maximum of 7 working days. Banks and credit card companies handle payments on their own conditions. That is why it can take longer before the money will actually be refunded to your account, No Where Man cannot be held responsible for this.

6.5 Responsibility for return shipment

You, as sender of the shipment, are responsible for the actual delivery to our return shipment address; No Where Man is not responsible for your return shipment. You must deliver the return package in correct fashion. If it cannot be established that a return shipment that has gone missing was transferred in the correct way, NWM shall not be obligated to refund the product.

 

• RETURNS OF SALE ITEMS

7.1 Check the received items

Please check the product carefully upon receipt before taking off all original tags and labels and decide within 7 working days whether you accept the product or send it back to nowhere-man.nl.

After removing the tags and/or after using the product, the product cannot be returned, repaired, nor entirely or partially refunded.

 

• PRIVACY

Nowhere-man.nl respects your privacy, the information you provide through the website will only be used to process your order and to inform you about No Where Man and its products.

 

• LIABILITY

The liability of nowhere-man.nl towards the purchaser shall be limited to the amount of the purchase price; No Where Man cannot be held liable for any loss of profits, goodwill or any other consequential damages.

 

10. LANGUAGES, APPLICABLE LAW AND FORUM

All correspondence with NWM must take place in English or Dutch. The laws of the Netherlands will apply to all transactions. Any dispute relating to a purchase and sale agreement to, which these GTC apply shall exclusively be brought before the District Court of Amsterdam, unless NWM shall choose to bring this dispute before the competent court of the purchasers residence.

11. INTELLECTUAL PROPERTY

This website and all its subdomains are intellectual property of No Where Man and Quoc Thang. Nothing may be copied or used without permission of the owner.

 

No Where Man reserves the right, at any time, to modify, alter or update the Terms and Conditions.